Heather R from Richmond, TX United States
This tree is beautiful when it is all fluffed. When I started setting it up, I was not thrilled and was ready to send it back, but I kept going (there are a lot of branches) and once all the branches were fluffed I was very pleased with my purchase. I would have rated 5 stars, but the tree came with a section of lights out in the middle of a strand. It wasn't very noticeable and customer service said they would ship me a new section when they could re-manufacture a new one (just as stated in their return policy). No problems with ordering or customer service.