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Vickerman Warranties

The following warranties are only for products which are labeled as including a Vickerman warranty. These warranties are through our supplier, Vickerman Company.

For warranty support and to receive warranty shipping instructions for any of the following warranties please contact our supplier, Vickerman, at 1-800-847-8606.

If you purchased a Christmas Tree Market™ exclusive product please click here for the Standard Christmas Tree Market™ warranty coverage.

Vickerman Unlit Artificial Tree Warranty

Please find full warranty information, warranty service address, and warranty claims form here.

Vickerman warrants its trees against manufacturer-only defects in material or workmanship for a period of ten (10) years. Please read this warranty thoroughly and familiarize yourself with its restrictions and requirements.

Manufacturer defective parts will be repaired or replaced Ė proof of purchase absolutely required. Tree is not recommended for outdoor use. Keep away from heat and moisture. This limited warranty does not cover damage resulting from accident, misuse, abuse, negligence, or normal wear Ė in these cases, parts can be purchased at a reasonable fee plus shipping charges. Complete the information found in the warranty page here and mail to Vickerman Company within thirty (30) days of purchase (or according to local laws).

At the discretion of Vickerman Company, you may either receive a replacement part or be instructed as to which part(s) to ship prepaid to Vickerman Company for our inspection and determination and / or possible repair. Replacement or repair as provided by this limited warranty is our exclusive remedy to the consumer and does not place Vickerman Company liable for any incidental or consequential damages. All arbitration is handled in the state of Minnesota.

Vickerman Pre-Lit Artificial Tree Warranty

The following warranty is for regular pre-lit Vickerman trees. For Dura-Lit trees please see the separate warranty below.

Please find full warranty information, warranty service address, and warranty claims form here.

Vickerman Company warrants its lights against manufacturer-only defects in material or workmanship for a period of three (3) years from the date of purchase or 3,000 hours of use, whichever comes first. Please read this warranty thoroughly and familiarize yourself with its restrictions and requirements.

Replace bulbs as they burn out. Burned out bulbs shorten the life of the remaining bulbs. Store promptly after the season in a cool dry place that does not exceed 100 degrees Fahrenheit. Should the lights fail to light within this period, Vickerman will, at Vickermanís option, either repair or replace the defective light set free of charge. Return the defective piece of tree with defective lights along with a copy of the dated sales receipt with store name noted (mandatory), UPC Code, address and phone number. If you discard our box, retain the UPC Code in the event warranty service is ever required. The tree is not recommended for outdoor use. Keep away from heat and moisture. This limited warranty does not cover damage resulting from accident, misuse, abuse, negligence, or normal wear. Complete the information found in the warranty page here and mail to Vickerman Company within thirty (30) days of purchase (or according to local laws).

At the discretion of Vickerman Company, you may either receive a replacement part or be instructed as to which part(s) to ship prepaid to Vickerman Company for our inspection and determination and / or possible repair. Replacement or repair as provided by this limited warranty is our exclusive remedy to the consumer and does not place Vickerman Company liable for any incidental or consequential damages. All arbitration is handled in the state of Minnesota.

Dura-Lit Artificial Trees Limited Warranty

The following warranty is for Dura-Lit Vickerman trees. For regular pre-lit Vickerman trees please see the separate warranty above.

Please find full warranty information, warranty service address, and warranty claims form here.

Vickerman Company warrants its lights against manufacturer-only defects in material or workmanship for a period of five (5) years from the date of purchase or 3,000 hours of use, whichever comes first. Please read this warranty thoroughly and familiarize yourself with its restrictions and requirements.

Replace bulbs as they burn out. Burned out bulbs shorten the life of the remaining bulbs. Store promptly after the season in a cool dry place that does not exceed 100 degrees Fahrenheit. Should the lights fail to light within this period, Vickerman will, at Vickermanís option, either repair or replace the defective light set free of charge. Return the defective piece of tree with defective lights along with a copy of the dated sales receipt with store name noted (mandatory), UPC Code, address and phone number. If you discard our box, retain the UPC Code in the event warranty service is ever required. The tree is not recommended for outdoor use. Keep away from heat and moisture. This limited warranty does not cover damage resulting from accident, misuse, abuse, negligence, or normal wear. Complete the information found in the warranty page here and mail to Vickerman Company within thirty (30) days of purchase (or according to local laws).

At the discretion of Vickerman Company, you may either receive a replacement part or be instructed as to which part(s) to ship prepaid to Vickerman Company for our inspection and determination and / or possible repair. Replacement or repair as provided by this limited warranty is our exclusive remedy to the consumer and does not place Vickerman Company liable for any incidental or consequential damages. All arbitration is handled in the state of Minnesota.

Prelit Artificial Garlands, Wreaths and Swags Warranty

Please find full warranty information, warranty service address, and warranty claims form here.

The following warranty is for Vickerman garlands, wreaths, and swags.

Vickerman Company warrants its products and lights against manufacturer-only defects in material or workmanship for a period of 90 Days from the date of purchase. Please read this warranty thoroughly and familiarize yourself with its restrictions and requirements.

Replace bulbs as they burn out. Burned out bulbs shorten the life of the remaining bulbs. Store promptly after the season in a cool dry place that does not exceed 100 degrees Fahrenheit. Should the lights fail to light within this period, Vickerman will, at Vickermanís option, either repair or replace the defective item free of charge. If warranty service is required, return the defective item along with a copy of the dated sales receipt with store name noted (mandatory), UPC Code, address and phone number. If you discard our box, retain the UPC Code tag in the event warranty service is ever required. This limited warranty does not cover damage resulting from accident, misuse, abuse, negligence, or normal wear. Complete the information found in the warranty page here and mail to Vickerman Company within thirty (30) days of purchase (or according to local laws).

At the discretion of Vickerman Company, you may either receive a replacement item or be instructed to ship the item prepaid to Vickerman Company for our inspection and determination and / or possible repair. Replacement or repair as provided by this limited warranty is our exclusive remedy to the consumer and does not place Vickerman Company).

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