from Conroe, TX United States
Wow!! I have nothing but praise for the customer service I received from the Christmas Tree Market for the tree I ordered for the 2014 holidays. Tree was beautiful but unfortunately a section of the lights was defective. Since the tree was not unpacked and put up until a few days before Christmas, we used our own strand of lights to make do. I notified them immediately after the holidays and was pleasantly surprised at the amazing service I received. Although there were no replacement sections available at that time, a special order was placed with the manufacturer. I was kept informed of the manufacturing timetable by Christmas Tree Market's helpful and knowledgeable staff. Received the replacement section in plenty of time for the 2015 holidays. I couldn't be happier with this purchase.
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